Articles

 Can domain renewals and hosting services be synchronised?

If you are having trouble with double invoicing there is a handy built-in feature for WHMCS that...

 Does Debitize send emails to my clients? / Why are there emails in the batch file?

Debitize never sends emails to clients.At the batch authorisation stage (via Sage Pay) you will...

 How do I install the module?

First, if you haven't already, download the module. Extract the downloaded .zip file Upload...

 How do I update or change a client's banking detail?

This can be done on the client's profile from the Admin panel. Go to the client's profile...

 How do you handle credit cards?

Debitize makes use of the built-in Offiline Credit Card payment method.Whenever a credit card is...

 How does the module handle mandates?

Sage Pay requires you to have a signed mandate for your client when you are collecting debit...

 If there are two different clients in a batch who happens to have the same bank account, how will this be treated by Sage Pay?

If there are duplicate bank account numbers in the same batch it will process it separately. The...

 What is Debitize DO?

The Debitize DO module is a custom-made Payment Module for WHMCS. It consists of a form that...

 Where can I download the module?

You need to have an active account on Debitize.co.za. Log in to you account. Under "Your Active...

 Why are some invoice's status showing "Unrecognised".

There is currently no way to natively set an invoice's status to "Pending" within WHMCS. What...